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Home What to Expect

What to Expect

Below you'll find answers to common questions regarding Happiness Cards and the Happiness Hut. If you'd like information on what to expect during your resort visit in relation to other areas, please visit our Winter Operations: What to Expect FAQs.

Happiness Card

  • You are not required to ski on the “first ski date” you entered, but your Happiness Card will NOT be valid until that designated date. Your card will be valid for the season if you don’t use all of your dates. If your plans change and you need to ski earlier than your first declared ski date, stop at Skier Services and a team member can assist you.

  • If you are unable to use the card as originally planned, you should be reminded that the card is valid all season and you are free to use it (given it still has days on it) anytime until we close. If the card has not yet been picked up, we can transfer it to another guest given they are in same age range. If you will not be able to visit the resort this season, we will return the value to a gift card.

  • No, you cannot. You have to purchase the new Happiness Card offered for this season to have the ability to add days.

  • Skier Services (which includes the Season Pass Office and Lift Ticket Sales) is open 8:30am-4:30pm daily and 8:30am-7pm on night skiing dates.

    Night Skiing Dates:

    • December 26-31
    • January 1 & 2, 6-9, 13-17, 20-23, 27-30
    • February 3-6, 10-14, 17-20, 24-27
    • March 3-6, 10-13, 17-20
  • We are already sold out of multi-resort lift tickets for Christmas week, and it’s possible that we could sell out of Holiday Happiness Card products for ski dates 12/27 – 1/2. We are telling all guests to purchase their lift products online in advance to be guaranteed access on the slopes. If you wait until the day of to purchase tickets at the window, there is a chance you will not be able to purchase a lift ticket.

  • If you have already purchased a lift product, you will have access to the Boyne Highlands slopes and will not be turned away. If you wait until the day of to purchase, there is a chance that you will not be able to purchase a lift product if we are sold out, and may not have access to the slopes. Purchase your lift product in advance so you can be guaranteed access.

  • We are, until quantities sell out. We have a cap on quantities of tickets (which includes Happiness Cards) that we are selling per day, based on the amount of open terrain and lifts servicing the slopes. Once we reach that capacity, tickets will not be available day of, and you may be turned away. We are telling all guests to purchase their lift products online in advance to be guaranteed access on the slopes.

  • You can stop by Skier Services located at the Day Lodge to pick up your Happiness Card if you haven’t yet received it. Please do not call ahead of time, you are good to just stop by the Express Pick Up window.

  • No. Happiness Cards are not transferrable to another person for use. Happiness Cards can only be used by the person whose name is clearly shown on the card. 

  • No. Happiness Cards are only good at Boyne Highlands Resort in Harbor Springs, Michigan. If you are looking for a lift product that includes multi-resort access at both Boyne Highlands and Boyne Mountain, you'll want the multi-resort lift ticket

  • Happiness Cards are available for purchase online at this time. Once the snow is flying and our winter season kicks off, we will be offering the Happiness Card for purchase at Skier Services in the Day Lodge (date to be determined).

  • Yes, you will be able to reload or add additional days to your happiness card by visiting the following on-resort areas:

    • Skier Services, located in the Day Lodge
    • Rentals, located in the Day Lodge
    • SnowSports Academy, located in the Day Lodge
    • The Front Desk, located in the Main Lodge

    It is recommended that you add days to your card by using your personal device so that you can limit waiting in lines at the resort. 

    Open-to-close add-on days for the Happiness Card are date specific, and if you select more than 1 day ticket to add-on, the days need to be used consecutively (unlike the initial Happiness Card you purchased that allows non-consecutive usage). If you're not looking to ski consecutively with your add-on dates, select 1 day ticket and pick your date on the calendar, and add to your cart. You can repeat this process for each day you'd like added on your card. 

  • For your initial Happiness Card purchase, you'll have to select one of the three types of cards:

    1. Midweek (Sunday-Friday)
    2. Saturday/Holidays
    3. Nights

    After you purchase your initial card type, you can then add any of these types of ski dates to your card when you reload or add additional dates

    Open-to-close add-on days for the Happiness Card are date specific, and if you select more than 1 day ticket to add-on, the days need to be used consecutively (unlike the initial Happiness Card you purchased that allows non-consecutive usage). If you're not looking to ski consecutively with your add-on dates, select 1 day ticket and pick your date on the calendar, and add to your cart. You can repeat this process for each day you'd like added on your card. 

  • Yes, after you have purchased your Happiness Card and are ready to reload or add days, you can add any type of ski dates to your card. This includes Midweek (Sunday - Friday), Saturday & Holidays, and Night.

  • The following dates are considered Holidays for the Winter 2020/21 season:

    • Christmas: December 26, 2020 - January 2, 2021
    • MLK: January 16 & 17, 2021
    • Presidents: February 13-15, 2021
  • The following dates Boyne Highlands will offer night skiing for Winter 2020/21:

    • December 26-31
    • January 1 & 2, 6-9, 13-17, 20-23, 27-30
    • February 3-6, 10-14, 17-20, 24-27
    • March 3-6, 10-13, 17-20
  • The dates that are preloaded onto your Happiness Card give you the flexibility to use them how you see fit. Whether that is consecutively or non-consecutively, you choose! 

    For ski dates added to your card later during the reload process, you'll have to select your ski dates upon purchase. 

    Open-to-close add-on days for the Happiness Card are date specific, and if you select more than 1 day ticket to add-on, the days need to be used consecutively (unlike the initial Happiness Card you purchased that allows non-consecutive usage). If you're not looking to ski consecutively with your add-on dates, select 1 day ticket and pick your date on the calendar, and add to your cart. You can repeat this process for each day you'd like added on your card. 

  • Last season we introduced scanning at some of our lifts. This season, we anticipate scanning at all lifts. When you come to the lift, a Boyne Highlands team member will scan your Happiness Card and a ski day will automatically be deducted from your Happiness Card. 

    It's important to note that your card will likely be scanned multiple times per day as you use the lift system. However, only one ski day will be deducted from your Happiness Card.

  • When you purchase your Happiness Card, we will ask you what your first anticipated ski date is so that we can determine the best method to get you your Happiness Card.

    If you purchased your Happiness Card more than 14 days from your first anticipated ski date, we will automatically mail you your Happiness Card to the address we have on file for you. 

    Otherwise, plan on picking up your Happiness Card at the Happiness Card Express Pick Up window at Skier Services, located at the Day Lodge. 

    If your plans change and you won't be skiing as soon as you thought and you'd prefer to have your card mailed to you or you'd prefer to pick up your card at Skier Services, no problem. Just email us at spo@boynehighlands.com with your name and Happiness Card order number and we'll discuss delivery options with you. 

  • No. You must add days onto your Happiness Card to purchase. You can choose from 1-5 days to add preloaded to your card. 

  • Yes, additional days that you add to your Happiness Card during the reload process are date specific. You'll be prompted to choose the dates you'd like to add to your card using a calendar.

    The dates that were pre-loaded onto your Happiness Card during initial purchase are NOT date specific. 

  • No, as soon as your purchase of your initial card has been completed you will immediately have access to add additional days to your card.

  • Yes, you can. Days are removed from your card in the following priority order:

    1.     Date specific days (these are additional days purchased during the reload process).

    2.     Pre-loaded non-specific days (these are the original days pre-loaded to your card).

  • Your pre-loaded days (when you initially purchase your Happiness Card) can be used at any time during the winter 2020/21 season, and can be used consecutively or non-consecutively - you choose!

     When you reload or add new days onto your card, you will be required to select a ski date for those days prior to purchasing.

  • All days on Happiness Cards MUST be used by the end of the winter 2020/21 season or they expire. There is no refund for unused days.

Happiness Hut

  • New for the Winter 2020/21 season, we'll have large 30' x 60' foot tent installed directly in front of the Skier Services area in front of the Day Lodge, which will be called the Happiness Hut. 

    The Happiness Hut will be an area that will serve as an Express Pick location for pre-purchased Happiness Cards. There will also be a coffee bar with to-go options, and a Boyne Country Sports retail kiosk.

    Anticipated open date is December 26. 

  • Yes, there will be limits to the number of individuals that are allowed within the Happiness Hut at any given time, based on directives on social distancing from the state of Michigan. There will be signs posted outside of the Happiness Hut and team members will be monitoring and limiting access if those numbers are reached. 

  • We hope to offer some Boyne Country Sports cold weather gear for sale, along with a coffee bar. Also look for a Sno-Go bike display, which will give you the opportunity to check out these cool on-hill bikes!

    Think of the Happiness Hut as a happy place to spend some time while you decide if the Happiness Card is the right product for you.

Skip the Lift Window Lines